Policies & Codes of Conduct
KCB Group is committed to creating and maintaining an environment throughout the Group in which good business ethics prevail and a trust-based internal culture is maintained. KCB Group is as such committed to the fundamental values of integrity, transparency, accountability, and adopts a zero-tolerance position to all forms of corruption, bribery and unethical business practice at the workplace.
AS such, in KCB we adopt a zero-tolerance position to all forms of corruption, bribery and unethical business practice, and at all times we consider and address the Reputational impact of the business decisions we make.
KCB Group maintains a Group Code of Ethical Conduct whose obligations apply to all Directors and employees of KCB Group, and to suppliers, consultants, agents, and others acting for and in relationship with the Group.
Voice your Concerns
To voice your concerns on:
- Any form of unethical business conduct by any member of staff.
- Any form of discrimination, harassment, or unfair people practices.
- Any other ethics concerns that you would like to raise through a confidential platform.
Use any of the following confidential channels:
- Email- KCB@tip-offs.com (externally hosted).
- Website - tip-offs.com (external externally hosted).
- E-mail – Ethics@kcbgroup.com (internally hosted).
For calls:
- Kenya– 0800720990 (toll free).
- Tanzania – 0800110025 (toll free).
- Uganda, South Sudan, Rwanda and Burundi - +27315715795 (standard international number).
- Internal Reports – CISCO 2999, or 0203270999.
International postal address for letters and documentation (reported externally):
- Tips-off Anonymous, P.O. Box 774, Umhlanga Rocks, KwaZulu-Natal, South Africa, 4320 or
- Deloitte Consulting Limited, Deloitte place, Waiyaki Way, P.O. Box 40092-00100 Nairobi, Kenya.
- International fax number for transmitting tip-offs or sending documentation to support a telephone conversation - 0027315607395.
